FAQ‚“ about Our Firm
Q: What percentage of your practice consists of immigration law?
A: We practice immigration law almost exclusively. Immigration law is very complex, and fees, policy, interpretation, regulation and law relating to immigration change frequently. Because our practice concentrates on immigration law, you will be secure in knowing that we keep abreast of all the developments in immigration law. All attorneys of the firm are also members of the American Immigration Lawyers Association, which is considered one of the best immigration resources.
Q: I live in Florida, but your office is in Washington. Can you still represent me?
A: Yes. Since immigration law is based on federal law, we can represent you regardless of where you are. In fact, from our office in Washington, we regularly represent both domestic and international clients and communicate with them through email, telephone, fax and mail.
Q: Who handles my case?
A: Either Attorney Rie Kotokawa or Attorney Satoru Isohata will personally or together as a team handle the matters entrusted to them. The legal matters are never turned over to a paralegal or other non-lawyers of our firm.
Q: Do you charge for an initial consultation?
A: Yes. We charge $150.00 for an initial 45 minute consultation and $125.00 for every 30 minutes thereafter. The consultation fee, however, will be credited toward the total attorney fee if you retain our firm within 7 days after the consultation.
Q: Because I live outside the Seattle area, I am not able to come to your office. Is there any other way I can have a consultation with you?
A: Yes. We can provide a consultation over the phone.
Q: If I want a consultation over the phone, how do I pay for the consultation fee?
A: The consultation fee may be paid by Visa or MasterCard.
Q: How do you set your fees?
A: For most cases, we work on a flat fee basis. We will discuss the fees and estimated costs with you thoroughly before commencing the work. A contract will be executed which clearly outlines the fees and estimated costs as well as when you are expected to pay them.
Q: How often do you communicate with clients?
A: As often as necessary. We strongly believe that communication with our clients is one of the most important aspects of our work. We will keep our clients reasonably informed of all developments in their cases. Every effort is made to return all communication from our clients within 24 hours.
Q: Do clients have decision-making authority over their cases?
A: Absolutely. Clients have decision-making authority over their cases at all times. We educate clients regarding the laws and issues in their cases so that they can make informed decisions. We work with clients as a team with each having clearly defined roles and responsibilities. We believe that working together with clients can maximize their chance of success.
Q: Do you provide copies to clients?
A: Yes. We provide clients with copies of all documents prepared or received by the office in connection with their cases.